Refunds Or Exchanges

brand Hardware (Sensor & Battery Pack)
Free Trial Returns:

You must initiate your return within the 1-month trial period to avoid being charged.

Returns must be mailed within 7 days of requesting the return label.

If you do not return your brand device and battery pack, you will be automatically enrolled in a 12-month membership for $239.

Returns Within 30 Days:

Members can cancel their membership and return their brand device for a full refund (minus shipping costs) within 30 days of receipt.

Engraved brand sensors can be returned, but no refunds will be issued for engraving.

Returns Outside of 30 Days:

brand does not accept returns beyond 30 days of receipt.

If you wish to cancel, refer to Canceling Your Membership.